Terms & Conditions

Terms & Conditions

By accessing this website or booking a service with Nicola Myles Wellness, you agree to the following terms and conditions.

Nature of Services

Nicola Myles Wellness provides counselling and complementary wellbeing services, including counselling, hypnosis, breathwork, somatic mindfulness, and related practices.

These services are intended to support wellbeing, self-awareness, and personal growth. They are not a substitute for medical, psychiatric, or psychological diagnosis or treatment.

I do not diagnose medical or mental health conditions. If you are experiencing significant mental health distress, a crisis, or require urgent support, please contact your GP, emergency services (000), or a qualified mental health professional.

Therapeutic Relationship

Engaging with this website or making an enquiry does not establish a therapeutic or counselling relationship.

A professional relationship begins only once:

• a booking has been confirmed, and

• informed consent has been provided prior to commencement of services.

Client Responsibility

Participation in sessions is voluntary. You remain responsible for your own wellbeing, choices, and actions during and after sessions.

Each individual’s experience is unique, and outcomes cannot be guaranteed.

Confidentiality

Confidentiality is respected in accordance with professional, ethical, and legal standards.

There are legal limits to confidentiality, including situations involving:

• risk of serious harm to yourself or others

• suspected abuse or neglect of a child or vulnerable person

• lawful requests from courts or regulatory bodies

Where possible, any need to disclose information will be discussed with you.

(For more detail, please refer to the Privacy & Confidentiality section.)

Bookings, Payments & Cancellations

Bookings are subject to availability and confirmation.

Appointment Cancellation Policy

Cancellation window: A minimum of 24 hours’ notice is required to cancel or reschedule your appointment.Late cancellations: Appointments cancelled within 24 hours of the scheduled time are considered late cancellations and are non-transferable and non-reschedulable.No-show policy: If you do not attend your appointment or cancel at the time of your session, the full session fee will be charged, and the session is considered forfeited.Rescheduling: Rescheduling is only available for appointments changed outside of the 24-hour window.Contact method: To cancel or reschedule, please use the booking link provided or contact me via email or text.Exceptions: In the case of genuine emergencies, please reach out. These will be considered on a case-by-case basis.

Website Use

The content on this website is provided for general informational purposes only. While care is taken to ensure information is accurate, Nicola Myles Wellness makes no guarantees regarding completeness or suitability for individual circumstances.

Use of this website is at your own discretion.

Changes to These Terms

These Terms & Conditions may be updated from time to time. The most current version will always be available on this website.