Privacy & Confidentiality

Your privacy and confidentiality are taken seriously and respected at all times.

As a registered member of the Australian Counselling Association (ACA), I work in accordance with professional, ethical, and legal standards to protect your personal information and the content of our sessions.

Information shared during counselling or related services is treated as confidential and stored securely. Personal information is collected only for the purpose of providing professional support and is not shared with third parties without your consent, except where disclosure is required by law or where there is a serious risk of harm to yourself or others.

Limits to Confidentiality

While confidentiality is an essential part of counselling, there are certain legal limits where information may need to be disclosed. These include situations involving:

• Risk of serious harm to yourself or another person

• Suspected abuse or neglect of a child or vulnerable person

• Lawful requests from courts or regulatory authorities

If confidentiality ever needed to be breached, this would be discussed with you wherever possible.

Your Rights

You have the right to ask questions about how your information is stored, accessed, or used. You may also request access to your records in accordance with relevant legal and ethical guidelines.

All work is held with care, professionalism, and respect for your privacy.

This privacy and confidentiality policy operates alongside the Terms & Conditions and Professional Practice & Ethics of this practice.